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About Us

Overview

 

Cruise Circle is a fully independent member of the Freedom Travel Group,

We are cruise specialists, as simple as that, and we are not only passionate about what we sell, we are also confident that as members of CLIA (Cruise Lines International Association) we have the industry leading knowledge and experience to provide you with the all round service you deserve when spending your hard earned money.

We are at your disposal not only when you book your cruise but right the way through to when you return home. We value your custom immensely, and you will always have a direct contact with one of our cruise specialists by telephone or e-mail for anything that may crop up during your booking cycle.

All of our staff are highly trained and dedicated individuals, they are not robots reading answers from scripts, they are real people, all cruisers themselves who understand the needs of today's traveller.

We have very few customers that have only booked one cruise with us, which we put down to the fact that we always treat our customers as individuals, as cruisers, and eventually as friends.

 

Competitive Prices

 

Whilst we remain 100% independent, we have the full backing and buying power of the Freedom Travel Group which means that when negotiating commercial terms with the cruise lines we feature, we are classed as "preferred partners" allowing us to be one step ahead of our competitors.

Although we believe that our personal one to one service is vital, we also appreciate the need to be competitive in today's economic climate, a balance which we feel we have managed to get right.

 

ABTA

Financial Protection (ABTA)

 

Cruise Circle has it's own ABTA number - K0086 meaning that we abide by ABTA’s code of conduct. Third Party Cruise Packages booked by Cruise Circle are financially protected.

 

ATOL Financial Protection (ATOL)

 

For fly cruise bookings where we put together a bespoke tailor made cruise package for you ourselves, we are ATOL protected (ATOL 6042) via the CAA (Civil Aviation Authority) which provides full financial protection for our fly cruise packages. Please click here for further terms and conditions relating to packages created by ourselves.

ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate click here. 

 

CLIA

Cruise Lines International Association (CLIA)

 

CLIA UK & Ireland brings together cruise lines, travel agents and associated travel partners to help promote cruise holidays within the UK and Ireland.

Cruise holidays offer guests an exceptional holiday experience with some of the finest dining, entertainment, enrichment and service available on any holiday type, and all combined with visits to some of the most inspiring and beautiful destinations on the planet.

Globally CLIA works with 60 cruise lines, all of whom offer a distinctive holiday experience that continues to grow in popularity, with over 1.7 million cruises booked by UK guests in 2012, and with over 20 million worldwide.